What should I expect from a digital transformation consultant?

A digital transformation consultant should help you assess current state, define transformation goals, prioritize initiatives, create roadmaps, implement changes, and manage organizational change. They should provide strategic guidance on technology adoption, process improvement, and cultural change. Good consultants balance technology and business needs—ensuring transformations deliver business value. They help manage change resistance and build internal capability. Expect regular reporting on progress and business impact. A consultant should help you move from ad-hoc technology adoption to systematic digital transformation. Look for consultants who focus on business outcomes, not just implementing technology.